Updated on: May 1, 2024
Primary Website: www.servebolt.com
THE AGREEMENT: These Terms and Conditions (“Terms” or “Agreement”) govern your participation in the Affiliate Program (the “Program”) offered by Servebolt AS (“Servebolt,” “we,” “us,” or “our”). By applying to or participating in the Program, you agree to be legally bound by this Agreement.
This Agreement incorporates by reference our Acceptable Use Policy, Privacy Policy, and any other relevant documentation or policies posted on our website.
1. Definitions
The parties referred to in this Agreement shall be defined as follows:
- Company, Us, We: Refers to Servebolt AS.
- Affiliate, You, Your: Refers to the individual or entity participating in the Program.
- Parties: Servebolt AS and the Affiliate.
- Affiliate Program: The program designed for promoting Servebolt AS services through approved marketing channels.
- Affiliate Application: The official form that must be submitted and approved before participation in the Program.
- Website: www.servebolt.com
2. Acceptance & Enrollment
- You must complete and submit an Affiliate Application www.servebolt.com/affiliate-program/ to participate in the Program. Servebolt reserves the right to approve or reject any application for any reason. If your Affiliate Application is rejected, you may not reapply.
- We may request additional information or clarification before acceptance.
- If we do not respond to your application within 60 days, it is considered rejected. We are not obligated to provide you with any explanation for your rejection, but please be advised that we may reject applicants for any reason or manner, including but not limited to a website or social media page that violates our Acceptable Use Policy.
- Upon acceptance, the terms of this Agreement become active immediately.
- Failure to complete any required onboarding steps within 30 days may result in termination.
3. Eligibility
- You must be 18 years or older. By submitting an application to our Affiliate Program, you represent and warrant that you are at least 18 years of age and may legally agree to this Agreement. The Company assumes no responsibility or liability for any misrepresentation of your age.
- Sites containing illegal, offensive, misleading, or copied content will not be approved. Affiliates must also not engage in any behavior that harasses, abuses, or threatens others; violates intellectual property rights; distributes malware or harmful software; commits fraud; promotes unlawful gambling or pyramid schemes; publishes defamatory or hateful material; gathers data unlawfully; or uses automated campaigns on social media platforms.
- Servebolt reserves the right to terminate accounts due to inactivity, violation of policies, or harm to brand integrity.
- As a Servebolt Agency Partner, you are not eligible to join the Affiliate Program. You may only participate in one program at a time—either as an Agency Partner or an Affiliate, but not both.
4. Affiliate Responsibilities
- Promote Servebolt honestly and ethically.
- Only refer genuine customers who intend to use our services in good faith.
- Avoid misleading tactics, black-hat SEO, spam, incentivized traffic, and unauthorized paid search campaigns.
- Do not use cookie stuffing, cloaking, or other forms of deceptive marketing.
- Do not create websites, domains, or social pages using “Servebolt” or any variation thereof.
- Do not offer or provide any warranties, guarantees, incentives, rewards, or indemnities, except as set forth in the Servebolt Terms of Service or approved in writing by Servebolt.
- Do not refer traffic to Servebolt through any pay to read, pay to click, click exchanges, PPC advertising, pop-up/under, or similar methods. Referrals must be made from the Affiliate Websites and social media campaigns.
- The use of affiliate links on sites whose sole purpose is to provide coupons is not permitted.
- Self-referrals are strictly prohibited. You may not earn commissions for purchases made by yourself, your business, your household or clients billed using your own payment method.
- Affiliates must disclose their relationship with Servebolt clearly in all promotions, in compliance with FTC guidelines.
- You agree to regularly review this Agreement and its Effective Date to stay updated on changes. Clear your cache to avoid viewing outdated versions.
Any representation of Servebolt products, prices, discounts, or terms must be accurate.
If we detect a pattern in your affiliate practices that, in our reasonable opinion, violates any aspect of the Terms and Conditions, we reserve the right to suspend or terminate your affiliate account and cancel all outstanding commission payments due.
5. Tracking, Cookies & Qualified Referrals
Servebolt reserves the right to mark any sale as invalid if we have reasonable evidence of fraudulent activity, customer cancellation, refund requests, duplicate referrals, or other violations of these terms. Affiliates may contest a rejected sale within 14 days of notification if they believe the decision was made in error.
Your affiliate account must be active at the time of the sale. No commission is due for sales that were made before you registered for our Affiliate Program.
- Servebolt uses tracking links and 60-day cookies to attribute customer signups. If a potential customer clears their cookies during this period, Servebolt shall not be liable for any commissions that may have otherwise been attributed to you.
- A Qualified Referral is a new customer who:
- Is not part of a partner-managed portfolio where the partner oversees the client’s hosting relationship. In such cases, referral credit will be attributed to the partner, not the affiliate.
- Has never signed up with Servebolt before
- Signs up through your unique tracking link
- Completes a valid purchase and payment
- Remains active for at least 45 days (annual billing) or 60 days (monthly billing).
- Has not received personal setup or support directly from you
- Arrives on our website via one specific user and are not clicks sent by a bot or other automated web program
- If the customer cancels or their payment fails, the sale will not qualify for commission. Sales of hosting accounts that are cancelled by the customer or suspended by Servebolt for any reason do not qualify for an affiliate commission.
6. Commission & Payment Terms
Sales made before May 1st, 2025, are ineligible for the performance tier bonus.
- Commission Structure:
- Tier 1: Bronze (1–5 sales/month + $500+ generated MRR): 10% per sale
- Tier 2: Silver (6–10 sales/month + $1,000+ generated MRR): 15% per sale
- Tier 3: Gold (11–20 sales/month + $3,000+ generated MRR): 20% per sale
- Tier 4: Platinum (21+ sales/month + $5,000 generated MRR): 25% per sale + 10% recurring for up to 12 months + quarterly bonus perks
- 100% retention for 60 days
- Sales must be approved and active beyond the holding period to qualify for payout.
- A 60-day holding period applies to all sales.
- Commissions are processed in the first two weeks of each month and paid via PayPal, once a $100 minimum commission balance has been reached. If your balance has not yet met the minimum threshold, it will carry over to the following month(s) until it does.
- Payments will be made to the PayPal account provided in your affiliate dashboard, and you are responsible for any transaction fees unless a custom agreement applies. You agree that we cannot be held responsible for any payouts sent to the wrong PayPal address or to another payment method you have on file. All payments are made in U.S. dollars.
- Commissions are only paid on the initial sale of a Bolt subscription. Additional services such as upgrades, addons, or any extras are not commissionable unless explicitly agreed upon in writing.
- Payouts will only be available when Servebolt has your current address information as well as accounting and tax documentation. You will be asked to submit a W8/W9 tax form, where applicable.
- You are responsible for keeping your contact, banking, and tax information up to date. If any of this information changes, you must notify Servebolt immediately so we can update your payout records accordingly.
- Servebolt reserves the right to:
- Withhold commissions for canceled, fraudulent, or refunded transactions
- Deny commissions for faster or higher than normal cancellation rates.
- Adjust commission payouts in cases of fraudulent activity, chargebacks, customer cancellations, or failure to meet referral program requirements.
- Deduct previously paid commissions for reversed sales
- Suspend payout if your address, tax or banking info is missing, incomplete, or under investigation.
- Extend the holding period as set out in the Terms and Conditions and without prior notice for as long as is reasonably necessary in order to establish the validity of a sale.
- Deny a payout dispute, if the dispute is filed more than 30 days after payout receipt. Disputes filed after thirty days of payout will not be addressed.
- Deny a sales dispute, if the dispute is filed more than 14 days after the sales denied email is sent.
- Commissions earned through promotional methods deemed unethical will be revoked.
- Any commission earned more than a year ago, or associated with affiliate accounts that have shown no activity in the last six months, will automatically be forfeited and considered void.
- Affiliates may dispute commission adjustments or denials within 14 days of notification of invalid sale.
7. Reports & Insights
- Affiliate performance and commissions can be tracked through the Affiliate dashboard.
- Some stats may be pending validation and subject to change prior to payout.
8. Termination & Suspension
- This Agreement is ongoing until terminated.
- Servebolt may terminate your participation:
- With 7 days’ notice, for any reason
- Immediately, if policies are violated or inactivity persists for 6 months or more
- Upon termination:
- All Servebolt links, logos, and marketing content must be removed from your platforms within 3 business days
- Any remaining unpaid commissions will be evaluated for eligibility
- Servebolt reserves the right to determine, at its sole discretion, whether a violation of the terms has occurred. In such cases, any unpaid commissions may be deemed invalid and forfeited.
9. Intellectual Property
- You agree that the intellectual property owned by the Company includes all copyrights, trademarks, trade secrets, patents, and other intellectual property belonging to the Company (“Company IP”).
- Subject to the limitations listed below, we hereby grant you a non-exclusive, non-transferable, revocable license to access our websites in conjunction with the Affiliate Program and use the Company IP solely and exclusively in conjunction with identifying our company and brand on the Affiliate Site to send customers to the Affiliate links we provide. You may not modify the Company IP in any way, and you are only permitted to use the Company IP if you are an Affiliate in good standing with us.
- We may revoke this license at any time, and if we find that you are using the Company IP in any manner not contemplated by this Agreement, we reserve the right to terminate this Agreement.
- Affiliates may not use Servebolt trademarks, logos, or copyrighted materials in a manner that misleads customers or implies direct sponsorship or endorsement. Limited use of Servebolt’s name in advertising and SEO keywords is permitted, provided it adheres to fair use guidelines and does not create brand confusion.
- Please be advised that your unauthorized use of any Company IP shall constitute unlawful infringement, and we reserve all of our rights, including the right to pursue an infringement suit against you in federal court. You may be obligated to pay monetary damages or legal fees and costs.
- You hereby provide us a non-exclusive license to use your name, trademarks, and service marks, if applicable, and other business intellectual property to advertise our Affiliate Program.
10. FTC Compliance & Legal Obligations
- You are responsible for ensuring the operation and maintenance of your Affiliate Site, including technical setup, content accuracy, link functionality, and legal compliance. You must also ensure that your site and promotions do not infringe on any intellectual property rights or violate any laws.
- Servebolt may monitor your account and affiliate activity at any time. If we find that your practices do not comply with these Terms or applicable regulations, we reserve the right to immediately terminate your participation in the Affiliate Program.
- All affiliates must comply with local and international marketing regulations, including those set by the U.S. Federal Trade Commission (FTC), which require disclosure of affiliate relationships in all promotional content.
- We recommend that you seek independent legal counsel to ensure compliance with these obligations. You are required to post a clear and conspicuous disclosure on your site such as:
- We engage in affiliate marketing and may receive compensation through links on this website. This disclosure is provided in accordance with FTC regulations.
- You must also comply with all applicable data privacy and protection laws, such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). This includes maintaining secure data handling practices and honoring any user data access or deletion requests.
- If you fail to comply with these standards, Servebolt may, at its sole discretion, suspend or terminate your account.
11. Liability & Disclaimer
- You agree that your use of the Affiliate Program is at your sole and exclusive risk. The services are provided on an “as is” and “as available” basis. Servebolt disclaims all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Affiliate Program will meet your requirements or be error-free, secure, or uninterrupted. Any damage to your systems or data through use of the Program is your responsibility, and Servebolt will not be held liable.
- The Company may need to interrupt your access to the Affiliate Program to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access may be affected by unanticipated or unscheduled downtime for any reason, and Servebolt shall not be liable for any damage or loss resulting from such interruptions.
- You agree to indemnify and hold Servebolt harmless from any damages, third-party claims, or liabilities resulting from your use of the Affiliate Program in violation of these Terms, or in a manner that infringes on any third-party rights. This includes, but is not limited to, any legal fees, claims resulting from your promotional efforts, misrepresentation, or non-compliance with applicable laws or guidelines.
- You agree not to violate the security of any of our websites or services through any unauthorized access, circumvention of encryption or other security tools, data mining, or interference to any host, user, or network.
- Servebolt is not liable for any indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of revenue, data, business opportunities, or goodwill—even if advised of the possibility of such damages.
- To the fullest extent permitted by law, Servebolt’s total liability arising from or related to this Agreement is limited to one hundred ($100) US Dollars. This section applies to any and all claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.
12. Agreement Updates & Changes
- Servebolt reserves the right to modify the Affiliate Program, including commission structures and program rules. Any material changes will be communicated to active affiliates at least 14 days in advance. Continued participation in the program after this period constitutes acceptance of the updated terms.
- The amendments and/or supplements to the Agreement shall be effective immediately upon posting to the Servebolt website.
- Continued participation in the Affiliate Program constitutes your acceptance of any such changes.
13. Independent Relationship
- This Agreement does not create an Agency partnership, joint venture, or employment relationship.
- You act as an independent contractor.
- You are free to work with similar affiliate program providers in any category. This agreement imposes no restrictions on us to work with any individual or company we may choose.
14. Governing Law
This Agreement is governed by the substantive laws of Norway, and any and all disputes related to the Agreement are subject to the exclusive jurisdiction of Oslo tingrett (municipal court).
15. Entire Agreement
This Agreement supersedes all previous agreements, oral or written, between you and Servebolt regarding the Affiliate Program.
16. General Provisions
- Language: All communications made or notices given pursuant to this Agreement shall be in the English language.
- Jurisdiction, Venue & Choice of Law: Through your participation in the Affiliate Program, you agree that Alabama shall govern any matter or dispute relating to or arising out of this Agreement, with the exception of its conflict of law provisions. The Parties agree to submit to the personal jurisdiction of the state and federal courts of NOCOUNTY, Alabama. This choice of law, venue, and jurisdiction is mandatory. You waive any right to object to the venue, including forum non conveniens.
- Arbitration: If a dispute arises, the Parties shall attempt to resolve it personally and in good faith. If unsuccessful, the matter will be submitted to binding arbitration conducted by a single arbitrator in NOCOUNTY, Alabama. The arbitrator shall not award punitive damages or certify a class. Each Party shall bear its own costs. Intellectual property claims may be litigated outside of arbitration. The Parties waive jury trial rights in regard to arbitral claims.
- Assignment: You may not assign or transfer this Agreement. Servebolt may assign or transfer this Agreement and its rights without restriction.
- Severability: If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- No Waiver: Failure to enforce any provision shall not constitute a waiver of that or any other provision.
- Headings: Section headings are for convenience only and do not affect interpretation.
- Force Majeure: Servebolt is not liable for any failure to perform due to causes beyond its reasonable control, including but not limited to natural disasters, government actions, or internet outages.
- Electronic Communications Permitted: Communications may be made via email or other electronic means. Contact us at affiliates@servebolt.com.