In today’s digital world, security is a top priority for online platforms. Multi-factor authentication (MFA) adds more protection beyond your standard password. With MFA, an additional verification step ensures that only authorized users can access your account, even if your password is compromised. This helps safeguard your data and prevent unauthorized access. This guide will walk you through the steps to set up MFA for your Servebolt account.
MFA and API Usage
When MFA is enabled, users can now enter a One-Time Password (OTP) after providing their credentials. This allows applications to prompt for the OTP, providing an API access token. While full API key management (including token generation and expiration) is still in development, this update is intended to unblock users who require MFA support. A fix is being worked on and will be included in an upcoming release.
How to Enable MFA
- Go to your Account Settings by clicking the arrow next to your profile at the top right corner, then click Settings and navigate to Security & Passwords.
- Under Multi-factor Authentication, click Enable.
- This will open a new window where you need to scan a QR code. Follow the instructions.
- Once set up in your preferred authenticator app, enter the one-time code.
- Important! Save the recovery code, and keep it somewhere safe.
- Done! You have now enabled MFA for your account.
How to Disable MFA
- Go to Security & Passwords in your Account Settings.
- Under Multi-Factor Authentication, click Disable.
- This will open a new window. Log into your account and enter the one-time code from your authenticator app.
- Done! 2FA/MFA has now been disabled.
How to Reset Your Recovery Code
- Go to Security & Passwords in your Account Settings.
- Under Multi-Factor Authentication, click Reset Recovery code.
- After clicking Yes, a new window will open where you must log in to your account and enter the one-time code from your authenticator.
- Done! A new window will open, showing your recovery code.
As always, should you have any additional questions, please don’t hesitate to contact us through our support chat at servebolt.com!
