Business Conduct and Ethics
The Servebolt Code of Conduct reflects Servebolt’s values in action. It is based on the understanding that all our actions at Servebolt will be held to the highest standards of ethical business conduct.
Why do we have a code?
What makes Servebolt one of the most performant solutions and desired brands to support your online success? It is not just our products. It is also how we do our work and the integrity of our actions. Ingrained in our culture, integrity inspires our work and strengthens our reputation as a Company that does extraordinary things and always does what is right.
At Servebolt, we are committed to demonstrating that business can and should be a force for good. Achieving that takes innovation, collaboration, and a focus on serving others. It also means leading with our values — accessibility, courage, candidness, excellence, inclusion and diversity, privacy, sustainability, and supplier responsibility. Our Business Conduct Policy is foundational to how we do business and how we put our values into practice each and every day.
Our core values
Our values are like a flame, lighting the way for our actions, and must always be nurtured. Our people are empowered to make values-based decisions and innovate so that you can create successful digital experiences. We are humbled and inspired by the role we get to play in your business.
Learn moreSustainability
We believe in operating in a sustainable way—or, more aptly, we believe we should only work in a sustainable manner—in every aspect of what we do and provide.
Courage
In all aspects of our work, our service, and our approach to helping make our vision come to fruition, we’re aiming to do this with courageousness.
Musicality
Musicality is about being melodious, about being in harmony with one’s environment, and about being in tune, especially if we think differently than the norm.
Excellence
We believe in personal strength, commitment, and excellence. Our team and personal accountability are driven by a robust culture and norms. We aim to work sustainably while striving for excellence.
Candidness
We are committed to nurturing a workplace environment characterized by open and honest communication. Our team should feel comfortable expressing their opinions and ideas without apprehension of negative reactions. We believe that we are all in this journey together, a journey of learning, evolving, and aiming for the stars.
The following principles guide Servebolt’s business practices
Be patient and courteous
Be inclusive. We welcome and support people of all backgrounds and identities. This includes, but is not limited to members of any sexual orientation, gender identity and expression, race, ethnicity, culture, national origin, social and economic class, educational level, color, immigration status, sex, age, size, family status, political belief, religion, and mental and physical ability.
Be considerate
We all depend on each other to produce the best work we can as a company. Your decisions will affect clients and colleagues, and you should take those consequences into account when making decisions.
Be respectful
We won’t all agree all the time, but disagreement is no excuse for disrespectful behavior. We will all experience frustration from time to time, but we cannot allow that frustration to become personal attacks. An environment where people feel uncomfortable or threatened is not a productive or creative one.
Choose your words carefully
Always conduct yourself professionally. Be kind to others. Do not insult or put down others. Harassment and exclusionary behavior aren’t acceptable. This includes, but is not limited to:
– Threats of violence.
– Discriminatory jokes and language.
– Sharing sexually explicit or violent material via electronic devices or other means.
– Personal insults, especially those using racist or sexist terms.
– Unwelcome sexual attention.
– Advocating for or encouraging any of the above behavior.
Do not harass others
In general, if someone asks you to stop something, then stop. When we disagree, try to understand why. Differences of opinion and disagreements are mostly unavoidable. What is important is that we resolve disagreements and differing views constructively.
Our differences can be our strengths
We can find strength in diversity. Different people have different perspectives on issues, and that can be valuable for solving problems or generating new ideas. Being unable to understand why someone holds a viewpoint doesn’t mean that they’re wrong. Don’t forget that we all make mistakes, and blaming each other doesn’t get us anywhere. Instead, focus on resolving issues and learning from mistakes.