Knowledge base & Feature handbook
If you’re encountering technical problems, chances are you’ll find the answer here
A WordPress website can be virtually anything that you want it to be. For some kinds of functionality you might need to tap in to other sites or services as well. For example checking actual prices with a supplier, seeing what the weather is like, etc. While these kinds of […]
Inside your ~/public folder you might find a .well-known directory. This is a directory commonly used as a web-based protocol to fetch your “site-wide metadata” about a host before making a request. If you don’t see that folder that doesn’t mean something is wrong, it just means it hasn’t been […]
wp_is_mobile() is a function within WordPress for testing if the device sending the request is mobile or not. The function is simply checking if the user agent on the incoming request is a mobile user agent or not. Whilst this might be an easy fix for developers to make sure […]
Some of our customers have experienced that our Control Panel and the size metric in phpMyAdmin can differ quite a lot from time to time. Some times showing a size 4-5x larger in our Control Panel compared to phpMyAdmin. This has a simple explanation. Actual disk space used and the […]
Experiencing a white page, also known as a white page of death? Here is what you should try to solve to problem.
Follow these steps carefully to log into your site with SFTP
PTY allocation request failed on channel 0 shell request failed on channel 0
ERROR 1227 (42000) at line 3269: Access denied; you need (at least one of) the SUPER privilege(s) for this operation
You might have come over this error: AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace. Or maybe noticed this in the browser: This happens because the site redirects you […]
Restarting the database service is hardly ever necessary, and is not the way to resolve database issues. The most common cause for questions about database restarts are stuck queries. Stuck and long running database queries Stalled queries, or long-running queries can be managed in PhpMyAdmin by selecting the database, then […]
Servebolt provides Error Logs, Access Log files by default and Slow Query logs by request. Learn how here