Can I get root or sudo access?

Our short answer is no. Why can’t I get sudo or root access? First of all, the Servebolt Operations Team does the maintenance and configuration of the servers. That is our job, and part of our managed hosting product. The servers and their configuration is optimized for maximum performance. We […]

Database Performance

Database performance is an advanced topic, and fixing issues relating to the database or specific queries often requires deep knowledge of the application framework, and how databases work. This article provides some insight into best practices for achieving good database performance, and how to identify problems. Best practices There are […]

Connecting to your database

Whether you are using WordPress, Magento, Drupal or something completely custom to your site, the connection to the database should be pretty similar. When you register you host you will receive alle the necessary information about your database. The database most often runs on the same server as your website, […]

Importing databases

There are two ways to import a database to phpMyAdmin. You can either use the phpMyAdmin or SSH command. If you are not familier with terminal commands we recommend you stick to the phpMyAdmin way.  Through phpMyAdmin:   When using phpMyAdmin you can easily go to the import tab, choose […]

Exporting database

There are two ways to export a database. You can either use phpMyAdmin or SSH command. If you are not familiar with terminal commands we recommend you stick to the phpMyAdmin way.  Through phpMyAdmin:   Before exporting make sure you are on the correct database, and not information_schema. When you […]

Magento 2 Cron Jobs

After you’ve installed Magento 2, you will need to configure Magento 2 cron jobs next. On Servebolt your cron jobs are managed through the Servebolt Control Panel. This means that you can not expect documentation you will find online and built-in features in Magento to manage cron to work.  How to set […]