All hosts on Servebolt run two backups per day: Day-time backups which are kept for 3 days and nightly backups which are kept for 30 days. These are all made off-site to a datacenter within EU/EEA. Backups can be restored upon request as far as 30 days back. Contact our support team to get a backup restored including this information:
- The site you want to restore a backup of.
- What kind of backup is it? A full restore of both files and database?
- Date of backup (up to 30 days back).
Note: For now, requesting a backup or restore is a manual process. Therefore a request is done as fast as we can, but it can take several hours. Depending if it is holidays or weekends it can take even longer. Therefore, creating your own backups is something we always recommend and a good habit to do.
We store one backup per day for the last 14 days, then 2 weekly snapshots.
Why only 30 days?
We decided to limit how old backups we restore to help our customers be GDPR compliant. We do however keep some backups longer to be able to investigate e.g hacking of the application (e.g WordPress). Only our security team have access to the backups stored longer than 30 days.
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Servebolt has launched Accelerated Domains!
Accelerated Domains is a service that greatly improves and optimizes your site on these four areas: Performance, Scalability, Security and the Carbon footprint of your website.