Diving into Dynamic Requests

A question we get often is how to understand where Dynamic Requests are coming from. To understand this, it’s important to also understand what these Dynamic Requests are and how they are counted. Once we know that, we can start to understand where these Dynamic Requests are coming from. What […]

Pricing – Bolts standard offering

This article covers all pricing on Servebolt’s standard offering. Article intent This article aims to provide transparency regarding our pricing structure. To obtain an accurate calculation of the price for your Bolt, we strongly recommend reaching out to our sales or support team. They will be able to provide you […]

Billing of Overage on Usage Based Resources

All billing of overages is based on the pricing of our standard offering. Overage on Dynamic Requests To ensure service continuity for our customers, Servebolt does not cap traffic or in other ways limit Dynamic Request usage. This means that your website can consume more resources than is included in […]

Invoice Fees

Servebolt moved to an automated billing system in the fall of 2019. During this process, all customers were informed several times before the switch and encouraged to move from manual bank payments (or for Norway EHF) to the three new free invoice payment options. The three free ways to pay […]

How Servebolt Billing works for Accountants

All self-served customers on Servebolt can view the billing history and download all previous invoices from the billing section on their account page. Sometimes we receive requests from accountants that ask for information regarding customer accounts and invoices. There are several reasons for why Servebolt can not provide such information […]

How up- and downgrades work

Upgrades (and downgrades) are done through our Control Panel’s upgrade page. Upgrades will take effect as soon as you go through checkout. You’re then able to make use of the extra storage, dynamic requests, production environments, and/or PHP memory limit immediately! Downgrades are a bit different. As soon as you […]